Fix No Sound When Streaming
Check device volume and mute
Check volume is not at zero or muted. Check both your device and your TV or sound system volume.
Check audio output settings
On Firestick: Settings > Display and Sounds > Audio > Dolby Digital Output. Try PCM instead of Dolby Digital. On Smart TV: check audio output settings.
Try a different channel
Some channels may not have audio. Switch to another channel. If most channels have sound, the issue is with that specific channel.
Check HDMI audio
If using HDMI, make sure your TV or receiver supports the audio format. Switch from Dolby Digital Plus to PCM if audio is missing.
Soundbar or receiver issues
Some soundbars do not support Dolby Digital Plus. Switch to PCM on your streaming device. Check soundbar input and audio format settings.
Web player no sound
Check browser tab is not muted. Try a different browser. Check computer volume and audio output device. Disable browser extensions that may block audio.