Fix Streaming Remote Control Issues
Firestick remote not working
Replace batteries. Hold Home button for 10 seconds to re-pair. Move closer to the Firestick. Remove obstacles between remote and device.
Firestick remote pairing
Settings > Controllers and Bluetooth Devices > Amazon Fire TV Remotes > Add New Remote. Hold Home button for 5 seconds to enter pairing mode.
Smart TV remote not working
Replace batteries. Point directly at TV IR sensor. Try pairing via Bluetooth if your TV supports it. Reset remote by removing batteries and holding power for 10 seconds.
Phone as remote
Use the Fire TV app on your phone as a remote. Connect to the same WiFi as your Firestick. The app provides keyboard input and voice search.
Universal remote
Program a universal remote with the correct code for your streaming device. Check the universal remote manual for Firestick, Roku, or Smart TV codes.